Testimonials
Pellets
Just wanted to let you know that our pellet stove install went well. We were very impressed by how professional your installers were. They were courteous, explained and demonstrated how the stove worked, and cleaned up after themselves. We will definitely recommend you to others as well as calling you up first for any other heating needs we have. Thanks so much!
–Sachi H., Essex Junction, VT
#1. 1st bag to burn - Vermont Wood Pellets - Right now these are my VERY top pick for all you Softwood Pellet heads. Hands down we are talking high heat and the lowest ash I have seen in a long time. Great Job VT!
–WoodPelletsReview.com
Folks, I am into my 6th heating season using wood pellets, but this is my 1st year using your pellets. I am extremely happy with your product for the following reasons:
1. Way more heat output
2. Ash content is half of what I am used to
3. No sawdust in your bags
4. Window film build-up is less and wipes off with a damp cloth. In the past I had to use an abrasive cleaner to remove film.What ever your manufacturing process is, do not change it. You have the other pellet manufacturers beat by a mile.
–A Happy Customer, Conrad R., Westford, VT
I’m all about supporting the locals: the loggers, their truckers and the people at the new mill. Vermont Wood Pellets wood is grown here and it’s burnt here. Puts out far more heat than everything I’ve ever tried.
–Roy, Rutland, VT
I have used several different brands of pellets and the Vermont Pellet Company’s are by far the best I have used. They produce the least ash and appear to burn as hot or hotter than any other pellet I have used. They are the only pellet I will purchase to use in my stove!
–Rod H., Essex, VT
I thought the Vermont pellets were great. They are the best out of four different varieties I’ve tried over the last two years. The bags are sturdy and well-sealed, there are almost no fines, the pellets were solid and produced no clinkers.
–Phil P., Hinesburg, VT
Super low ash, very good heat output, hardly any fines or dust.
–John B., Jericho, VT
The Vermont Wood Pellets burned very nicely, very little ash.
–Paul S., Burlington, VT
Best stuff I've ever burned. Really clean. Appear to have a harder finish than other pellets so they feed better. More heat than from other pellets.
–David O., South Hero, VT
These are very clean burning, low ash pellets. Definitely reduce stove maintenance. They really are a super premium pellet.
–Bob G., Barre, VT
I've learned the hard way that there are a lot of poor quality pellets on the market that make the job of maintaining your stove a real pain. I've switched to pellets made by Vermont Wood Pellet Company. I’m happy with high BTU….low dust and they’re priced right. I’ll never use any other pellet in my stove again!
–Steve F., Rutland, VT
We are lucky to have the first pellet mill in the state locate in North Clarendon. They are best pellets I have ever used: less ash… better heat… less cleaning time.
–Mike K., Clarendon, VT
By far, the best softwood pellet I have ever burned are these Vermont Wood Pellets. Actually, if you read my website’s home page, I have always been a fan of the west coast softwoods like Okanagan or Blazer and have made comments that mills over here or Eastern Canada are just simply not capable of producing a decent (clean, hot and long burning softwood pellet. You and yours have proved me wrong. Great job and outstanding pellet!
–Administrator, Woodpelletreviews.com
Service
For years our old boiler was noisy and it was turning off and on far too often. I think it might have been held together by duct tape, at least it looked that way. We just had the Vermont Energy Co-op (Richie and Joe) install a Buderus boiler and we are thankful we finally did replace the old boiler. The installation process was very smooth and the new boiler is much more energy efficient, quieter and, as one expect, it doesn't leak water like our old one.
–Herb and Barbara K., Shelburne, VT.
I just want to compliment your service man. He did an outstanding job. He was especially concerned over parts in the boiler and to check it out to his satisfaction. He was also very clean. As I told him, in years past, I have always had a bad odor of oil in the house when other service people left. He left and there is very little odor. Just thought you should know, he is a good representative of Energy Co-op of VT. A pleasure to have you as my oil and service company.
–Paul Y., Underhill Center, VT
I would like to thank you for assisting me in getting a grant from the State of Vermont for a new tank, slab and roof ..... Your furnace man told me my tank would need to be replaced, and told me about this grant for low-income households ..... Your staff helped me out a lot and I would like to thank each and every one of you. This is a big expense, and with your help I was able to get it done with little cost to me. Thank you all again.
–Daria K., Milton, VT
We joined the Energy Co-op of Vermont and have been really happy with them. Cheaper than many of the other local operations plus some cool member perks.
–Morgen L., Jericho VT
Your service technician Richie most likely saved me from making a mistake and I appreciate it. Just so you know, everyone did an excellent job, and the overall result looks great. Thanks to you and to them for an excellent overall experience.
–Tony M., Essex, VT
I joined the Energy Co-op today. I was so impressed with how quickly you got to me, how detailed you were and how well you spoke of the Co-op. You do not find this kind of thing very often. I thank you.
–Britt V., Essex Junction, VT
I'd never use any company other than Energy Co-Op of Vermont. They are helpful and fair. You can choose a budget plan, which allows your payments to be spread out over the year (and thus enjoy a price cap, and a DROP in your payments should the price go down during the year). They also have a pre-buy and other programs. I've been with them for a few years now.
–Laurie F., Jericho, VT
Prior to our association with Energy Co-op of Vermont we dealt with one of the larger fuel dealers in the area. We were completely at their mercy and they were the source of several unpleasant surprises. We find dealing with the Energy Co-op to be a refreshing change of philosophies. Your purchasing strategies make your products available at a reasonable price in today's market. Your service personnel are friendly informed individuals that communicate with the customer and make suggestions and offer possible solutions to any abnormalities that they encounter. My only problem with the Energy Co-op of Vermont is that they don't sell propane!
Thanks for the great personalized service.
–Lloyd C., Jeffersonville
We recently had a new Weil Mclain boiler and Amtrol hot water tank installed. Joe and Richie did a great job. They had some tricky maneuvering to do to get the equipment in our basement and took every precaution to make sure nothing got damaged. Very professional, very neat and a nice finished product. They also took the time to educate us on all the bells and whistles. Nice work guys.
–Jeffrey O, Colchester VT
My new Weil McLain looks great. Richie and Joe arrived on time, answered all my questions and were very professional.
–Gary B., Milton
The furnace is completely installed and checked out already ! ! !
Rick and Joe were fast, efficient, effective, cooperative and friendly.
In other words all the things that help cement good customer relations and maintain the high character and reputation of Energy Co-Op of Vermont.–Kip C., Milton, VT
I want to thank you for the great service I received from you and those who installed my new furnace.
First, the proposal you presented was very clear and specific – there was no doubt concerning what would be done and the final cost. While your proposal was not the lowest price I received, I was certain there would be no surprises at the end.
Second, I was apprehensive about delay, noise, dirt, etc., but there was practically no sound, and the cellar was left in a very clean condition. The installers were very professional, answered all my questions, did the job quickly and quietly and were finished in one day.
Thanks for making a big job such a good experience.
–Joanne P., Milton
Finally getting round to thanking you and Rich for helping us out at the house. Everything works great so far. I truly appreciate your wonderful service.
Have a fantastic 2011
–Bob S., Underhill
Your service technician did a fantastic job. He tore my furnace down completely and did a very thorough job. He was very knowledgeable.
–Dick M., Colchester
I just have to send HUGE thanks and appreciation to Richie and Joe for the great pellet stove installation this morning. It was touch and go before they got here because we didn't know if we had all the components and no-one knew this type of stove. But they'd brought exactly what was needed, figured out how the components would work in this space, got the stove started, stayed to make sure it worked OK and gave helpful guidance and pointers. I'm happy and grateful (and warm ....). Thanks again.
–Diane R., Huntington
My husband and I think the Energy Co-op of Vermont is wonderful. We feel great about working with local people who are friendly, knowledgeable and effective. The Co-op seems to have our best interest in mind in terms of heating our home effectively and affordably and we are super appreciative of that. We would recommend working with them to everyone. Thanks for all you do!
–Jenna H., Essex Junction
I would like to thank you and commend you for patiently wading through my 'demanding' furnace installation. It was not a straight forward install due to our unconventional basement. You did an excellent job and went out of your way to assist with questions that arose, handling unexpected changes/difficulties, such as the scheduling issues that arose. I now have confidence in the Co-op Service Department. I am also grateful to Joe Cobb for pointing out the issues with our old furnace, honestly assessing the condition of it and our tank as well as its venting setup which is now in compliance with state regulations.
I am also extremely impressed with your sub-contractor, Rich Bidwell, who handled the installation after the scheduling change which prevented you and Rich and Joe from coming. I can honestly say that I have never encountered the kind of knowledge Rich has regarding furnaces and I thoroughly enjoyed him as a person as well. He was absolutely fantastic.
I am hoping for many trouble free years from this Olsen, but am happy that you are there if any problems do arise as I know you will handle them with as much care and finesse as you did this initial install.–Nadia G., Colchester
