Well run organization I would certainly use them again, very happy. Joe was great on the sales and design side of things. Communication was on point from my initial website inquiry Richie did the installation and he was great! I had a 12 yr old 40 gal natural gas water heater and upgraded to a new 65 gal RHEEM heat pump with dehumidifier. Richie did great work, communication throughout the day was on point and he vacuumed and cleaned up after.