Read what our members are saying about their experiences with the Energy Co-op's heating fuel delivery, heat pump installation and energy efficiency services.
We get our wood pellets from Energy Co-Op and are extremely satisfied with the quality of the Vermont Wood Pellets. We tried something different this fall and weren't happy with those. I called Energy Co-Op (Lisa) and what wonderful customer service. She said they strive for customer satisfaction and replaced all five tons. Of course we had to pay the higher cost for the Vermont pellets but no new delivery charge. I strongly appreciate all they did for us.
The new heat pump water heater has saved me $30 on my electric bill in the first month of operation. I couldn’t be happier, and wish I had purchased it a long time ago. Thank you!
I just wanted to thank you for the great job that you and your weatherization crew did with our house. I have been so pleasantly surprised throughout this process. When I saw the detail that those guys went to in order to ensure everything was done correctly. I was just blown away. They did a fantastic job!
Your flexibility with us as well as going through everything with us to explain in detail exactly what is going to happen, and getting it all done exactly how and when you said it would be done. It has just been a very nice and stress free experience. We really feel that it was worth every penny. Thank you so much for all that you’ve done.
We wanted to have a positive impact on our carbon footprint and heard that cold climate heat pumps are very efficient and work well for both heating and cooling. The Energy Co-op of Vermont helped me determine the best heat pump system for my home. They were very timely and managed the installation process seamlessly. Also, I was able to take advantage of generous incentives from Efficiency Vermont, Vermont Electric Co-op and the Energy Co-op to make the cost more affordable.
I just have to send HUGE thanks and appreciation to Richie and Joe for the great pellet stove installation this morning. It was touch and go before they got here because we didn't know if we had all the components and no-one knew this type of stove. But they'd brought exactly what was needed, figured out how the components would work in this space, got the stove started, stayed to make sure it worked OK and gave helpful guidance and pointers. I'm happy and grateful (and warm ....). Thanks again.
Folks, I am into my 6th heating season using wood pellets, but this is my 1st year using your pellets. I am extremely happy with your product for the following reasons: 1. Way more heat output 2. Ash content is half of what I am used to 3. No sawdust in your bags 4. Window film build-up is less and wipes off with a damp cloth. In the past I had to use an abrasive cleaner to remove film. What ever your manufacturing process is, do not change it. You have the other pellet manufacturers beat by a mile.
I'd never use any company other than Energy Co-Op of Vermont.You can choose a budget plan, which allows your payments to be spread out over the year (and thus enjoy a price cap, and a DROP in your payments should the price go down during the year). They also have a pre-buy and other programs. I've been with them for a few years now.
I joined the Energy Co-op today. I was so impressed with how quickly you got to me, how detailed you were and how well you spoke of the Co-op. You do not find this kind of thing very often. I thank you.
Just wanted to let you know that our pellet stove install went well. We were very impressed by how professional your installers were. They were courteous, explained and demonstrated how the stove worked, and cleaned up after themselves. We will definitely recommend you to others as well as calling you up first for any other heating needs we have. Thanks so much!
Your service technician Richie most likely saved me from making a mistake and I appreciate it. Just so you know, everyone did an excellent job, and the overall result looks great. Thanks to you and to them for an excellent overall experience.
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