Privacy Policy and Terms and Conditions of Use

This Privacy Policy governs the URL and certain electronic communications sent out by the Energy Co-op of Vermont. This website is owned and operated by the Energy Co-op of Vermont. Our headquarters is located at 73 Prim Road, Ste 1, Colchester, VT 05446. The Energy Co-op of Vermont reserves the right to modify or amend this Privacy Policy at any time and for any reason.

Our Commitment To Privacy

The Energy Co-op of Vermont is committed to your right to privacy and to keeping your personal information private.

You can visit our website without telling us who you are or revealing any identifying information about yourself. However, because our website includes areas in which visitors can provide personally identifying information, we have developed this Privacy Policy to inform you of our policies and practices regarding information we collect about you.

How We Collect Information About You

Information You Voluntarily Provide.

The Energy Co-op of Vermont collects and maintains certain personal information about you when you send us an e-mail or complete any of our online forms.

Such information may include:

  • Name
  • Mailing address
  • Email address
  • Phone number(s)
  • Bank account and credit card information
  • Home heating fuel(s), etc.

On some pages of this site, you can purchase services from us. The personal information that may be collected at these pages includes:

  • Name
  • Mailing address
  • Email address
  • Phone number(s)
  • Bank account and credit card information
  • Home heating fuel(s), etc.

Other Information

Our web site,, also collects certain other information that cannot identify you personally when you visit our website. This information includes your IP address and your domain name. logs these IP addresses and domain names, and aggregates them for system administration and to monitor the use of our site.

We use the aggregated information to measure the number of visits to our site, the average time spent on our site, the number of pages viewed, and various other site statistics. This monitoring helps us to provide a more useful and engaging online experience to visitors, and helps us to improve the quality of our content.

Our web site,, uses cookies in order to manage user accounts. Cookies are not used for any other reason on this site. A cookie is a small file that is sent out by a website, accepted by the user's browser, and placed on the user's hard drive. You can always set your browser to warn of cookies being placed, and then chose which cookies you want to accept (note that you may not be able to use certain parts of our site if you decide not to accept cookies). The Energy Co-op of Vermont does not match any information gathered by cookies with personal information you may have voluntarily submitted to the Energy Co-op of Vermont.

Ways Information About You Is Used

You can register with our website if you would like to receive occasional emails about our services. Information you submit on our website will not be used for this purpose unless you fill out our contact form.

Every recipient of our electronic communications can quickly and easily "opt out" of future such communications by following the instructions on any electronic communication we send.

We will never share your information with any other party.

If you place an order with us, we will use your information only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.


The Energy Co-op of Vermont uses generally accepted, industry-standard security systems, software, and encryption technologies to protect against unauthorized access to The Energy Co-op of Vermont servers, equipment, and other components of our online presence.

Our Commitment To Children's Privacy

We never collect information from anyone we know to be under 13, and no part of our web site is designed to attract anyone under 13.

Other Sites

From time to time, may link to other websites not affiliated with the Energy Co-op of Vermont. The Energy Co-op of Vermont attempts to link only to those websites which also respect a visitor's privacy and the goals of the Energy Co-op of Vermont. However, the Energy Co-op of Vermont cannot be responsible for the content or policies of third-party websites. Please check with these third-party organizations or companies for their specific privacy policies. If you find inoperable links or are concerned about any of the sites that currently links to, please inform the Energy Co-op of Vermont by contacting us at

Contacting the Energy Co-op of Vermont

If you would like to contact the Energy Co-op of Vermont about correcting information we might have collected, or if you have any questions about this Privacy Policy, please e-mail us at or write to us at P.O. Box 111, Colchester, VT 05446.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your information or making corrections

Effective May 15, 2011

Contact Us

(802) 860-4090

To see if you are in our service territory click here.

Contact Us


Our Member Testimonials

  • Great Service

    I’m sitting in the annual meeting for the Energy Co-op. They've been supplying us with oil for years and great service. They will install a heat pump for us this December once the credit is available. I would highly recommend them!

    Maeve M., South Burlington, Vermont

    Services Provided:

    Boiler Repair, Kerosene, Guardian Service Plan, Tune Up, Repair